Olivia Sawyer manages to get through the holiday rituals only by gritting her teeth. By the time Christmas is over, she's had enough. Enough of her family's ingratitude, their total lack of a Christmas spirit. Desperate times demand desperate actions.

Not in her wildest nightmare did she think her campaign to open their eyes and change their attitudes would take a whole year. But even as the next Christmas draws near, it appears that nothing has changed.

And then fate intervenes, and it's too late for changes.